Very good best I have purchased since carluccios restaurant
Absolutely delicious, easy to prepare, and incredible customer service. Highly recommend!
This company is amazing. I ordered a 48 pack for my wedding, and before I did I emailed them to find out about the best time to order/how to store etc and their reply was so helpful and kind. Once I ordered, they arrived promptly, packaged perfectly and securely.
They were such a hit at the wedding - everyone loved them with an after dinner coffee, they were perfect! Will order them again, especially for parties as they are so delicious and feel like a proper treat.
Hello Rosie.
Thank you so much for your wonderful review and for choosing our Mixed Cannoli Gluten Free Packs for your wedding.
We are so happy to hear that our customer service was helpful and that our cannolis were a hit at your special day. We appreciate your recommendation and can't wait to serve you again in the future.
Cheers to delicious treats and happy celebrations!
Stefano
Don Arancini
So tasty, so authenti! Fantastic service and so helpful when organising the delivery. In fact I missed the last delivery date and the owner personally delivered them to me on time for my event. Unbelievable service with kindness too.
Hello Sarb! Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you found our Mini Mushroom Arancini to be tasty and authentic. We always strive to provide excellent service and we're glad we could help with your delivery. Thanks again for your support and we hope to see you again soon! Sincerely, Stefano at Don Arancini The Online Deli
Fabulous, tasty and so easy to re-heat. Brilliant for big gatherings and really different to have than your usual starters.
Dear Sarb, thank you for taking the time to share your experience with our Mini Arancini Tomato & Mozzarella Basil. We are delighted to hear that you found them fabulous and easy to re-heat. We appreciate your kind words and are glad that our product was a hit at your gathering. Thank you for choosing our product and we hope to have the opportunity to serve you again in the future. Best regards. Stefano
Thank you for your kind words and for choosing our Sorrento Lemon Cannoli. We are thrilled to hear that you enjoyed our product. Your satisfaction is our top priority and we are grateful for your support. We hope to serve you again soon. Have a great day!
Hi Angelo! Thank you for your kind review. We're glad to hear that you enjoyed our medium arancini with ragu beef bolognese sauce. Our team takes pride in providing authentic Italian products. We hope to see you again soon! Cheers!
Hi there!
Thank you so much for your kind words. We are thrilled to hear that you enjoyed our Tiramisu Cannoli and we appreciate you taking the time to leave a review. Your satisfaction is our top priority and we hope to have the pleasure of serving you again soon.
Warm regards,
Don Arancini Team
Amazing product and outstanding service with quick delivery
Thank you so much for your kind words! We are thrilled to hear that you enjoyed our White Chocolate Cannoli and that our service met your expectations. We always strive to provide quick delivery and excellent customer service. We hope to have the pleasure of serving you again in the future. Thank you for choosing our product!
Hi Daniel! Thank you for leaving such a lovely review for our Chorizo Pizza Barchetta. We're so glad to hear that you enjoyed the tasty flavor and high quality chorizo. We hope to continue providing you with delicious stone baked pizzas in the future. Have a great day!
Stefano
Don Arancini Team
Not sure what I expected when I bought these but not what I thought. That being said they were very nice
Hi there! Thank you for your feedback. We're glad to hear that you enjoyed our Parmesan Potato Croquettes. We hope to exceed your expectations next time. Have a great day!
Dear valued customer,
Thank you for leaving such a delightful review for our Cannoli Gluten Free Mixed Pack. We are thrilled to hear that you received your order in a timely manner and that you found them to be delicious. Our team takes great pride in creating scrumptious gluten-free treats and we are so glad to know that you enjoyed them.
Thank you for choosing our products and for taking the time to share your experience with us. We truly appreciate your support and hope to serve you again in the future.
Warm regards,
Don Arancini
Stefano
Hi Kelly
Thank you for your kind words! We're so glad you enjoyed our Mushroom Arancini Mozzarella and that it arrived on time. Your satisfaction is our top priority. Thank you for choosing our product.
Don Arancini Team
Stefano
Hi Martin,
Thank you for taking the time to leave a review. We're sorry to hear that our Italian Lasagna Ragu' Beef Bolognese sauce didn't deliver the WOW factor for you. We'd love to hear more about your experience and how we can improve. Please feel free to reach out to our customer service team. We appreciate your feedback and hope to have the opportunity to impress you in the future. Have a great day!
Best,
Don Arancini
Customer Service Team
Thank you for your kind words! We are thrilled to hear that you enjoyed our Arancini Chilly Pork Nduja Sausage and that our customer service met your expectations. We strive to provide both delicious products and top-notch service to our valued customers. Thank you for choosing us!
Don Arancini
Customer Service Team
Dear valued customer,
Thank you for taking the time to leave a review for our Ragu' Beef Bolognese Arancini & Mozzarella product. We appreciate all feedback, whether positive or negative, as it helps us improve our products and services.
We are sorry to hear that you felt there was more rice than Ragu in our product. This surprises us, as we have received plenty of compliments for the amount of condiments that we use in our products. Our goal is to provide our customers with a balance of flavors in each bite.
Our products are made hand made with fresh and high-quality ingredients, and we take pride in filling them as fully as possible. We are well known for this and strive to maintain our standards of excellence.
We hope that you will give our product another try and perhaps try a different flavour. We are confident that you will enjoy the balance of flavours and the freshness of our ingredients.
Thank you for your support.
Sincerely,
Don Arancini
Customer Service Team
Thank you for taking the time to leave a review. We appreciate your feedback and are sorry to hear that our product did not meet your expectations. We are constantly striving to improve and we would love to hear more about your experience so we can make it right. Please reach out to us and we will do our best to make it up to you. Thank you again for your support.
We were so looking forward to these but unfortunately the courier delivered them and left them outside on the step on a main road exposed to the elements, the box had a clear this way up sign which again the courier ignored. By the time we opened them there were bits of nuts everywhere in the nut ones and frankly both cartons looked a mess - the taste was lovely when we tried them but sadly we wouldn’t order again due to the transportation lack of care.
Dear valued customer,
We are truly sorry to hear about your negative experience with the delivery compoany for our Mixed Cannoli Gluten Free Packs. We understand how disappointing it must have been to receive your order in such a condition. However, we must clarify that we take great care in packaging our products and clearly label them with instructions for the courier to handle them with care.
It is unfair and very disappointing for us to receive a negative review for a situation that was out of our control. We have provided a high quality product and posted in a proper boxed parcel with clear instruction to the delivery company as promised, and it is the responsibility of the third party company ( the coureer) to handle the delivery with care. We believe that the review should be directed towards the company who caused the issue and not towards us, as we have done nothing wrong rather than offering an excellent product and properly packed.
To be frank, we are a food company, not a courier service, and we believe it is unfair for our business to be penalised for an issue caused by a third-party delivery provider. We put significant care and effort into everything we do and consistently strive to offer the very best quality and service possible.
However we are glad to hear that you enjoyed the taste of our cannolis, and we hope that you will give us the opportunity to serve you again in the future. We value your feedback and will continue to work towards improving our services. Thank you for choosing our products and we apologize for any inconvenience caused.
Best Regards,
Don Arancini
Customer Service Team
Great product, tasted excellent and went down so well that we ran out of them at a wine tasting party.can recommend them, you will not be disappointed.
Thank you for your kind review! We are thrilled that our Mini Arancini Beef Ragu Bolognese was a hit at your wine tasting party. We appreciate your recommendation and are glad that you enjoyed the taste. We look forward to serving you again in the future. Cheers!
Stefano
Don Arancini team
Fantastic quality, packaged well and very fast delivery. The best cannoli I've ever had!
Thank you for the kind words and for choosing our White Chocolate Cannoli! We are thrilled to hear that you enjoyed our product and that it exceeded your expectations. We take great pride in our packaging and speedy delivery, and we are glad that it added to your overall experience. Thanks again for your support and we hope to serve you again soon! Don Arancini Team
The goods tasted lovely but the box had been crushed and was not sealed. I also know not your fault but was clearly upside down on receipt.
Dear Toni,
We are sorry to hear about the condition of the box upon delivery. We strive to ensure that all of our products are packaged securely and arrive in perfect condition. We apologize for any inconvenience this may have caused.
We are glad to hear that you enjoyed the taste of our gluten-free cannolis. However, we understand your disappointment with the packaging. We will make sure to pass this feedback along to our shipping team to prevent similar issues in the future.
Thank you for bringing this to our attention and for your understanding. We hope you have a very happy new year as well!
Best regards,
Don Arancini
Ordered arancini for an event - product arrived on time and good quality
Hi Niccolo, thank you for taking the time to leave a review. We are so glad to hear that our Parmesan Potato Croquettes arrived on time and met your expectations for quality. Thank you for choosing our product for your event! Please let us know if we can be of any further assistance. Have a great day and a very Happy new Year from Don Arancini Team!