Thank you for your kind review! We are thrilled that our Mini Arancini Beef Ragu Bolognese was a hit at your wine tasting party. We appreciate your recommendation and are glad that you enjoyed the taste. We look forward to serving you again in the future. Cheers!
Stefano
Don Arancini team

Thank you for the kind words and for choosing our White Chocolate Cannoli! We are thrilled to hear that you enjoyed our product and that it exceeded your expectations. We take great pride in our packaging and speedy delivery, and we are glad that it added to your overall experience. Thanks again for your support and we hope to serve you again soon! Don Arancini Team

Dear Toni,
We are sorry to hear about the condition of the box upon delivery. We strive to ensure that all of our products are packaged securely and arrive in perfect condition. We apologize for any inconvenience this may have caused.

We are glad to hear that you enjoyed the taste of our gluten-free cannolis. However, we understand your disappointment with the packaging. We will make sure to pass this feedback along to our shipping team to prevent similar issues in the future.

Thank you for bringing this to our attention and for your understanding. We hope you have a very happy new year as well!

Best regards,
Don Arancini

Hi Niccolo, thank you for taking the time to leave a review. We are so glad to hear that our Parmesan Potato Croquettes arrived on time and met your expectations for quality. Thank you for choosing our product for your event! Please let us know if we can be of any further assistance. Have a great day and a very Happy new Year from Don Arancini Team!

Dear Rebecca,
Thank you for your feedback. I’m sorry to hear that you were disappointed with your order.
I have checked Order #1213, and the item selected was Aragostine. Please note that we do not sell Aragostine in Strawberry flavour.
The Aragostine flavours available on our website are three: Pistachio, Rocher, and Swiss Chocolate. For this reason, the order was correctly prepared as Chocolate Aragostine.
If you intended to order Strawberry Cannoli, this would need to be selected specifically as Cannoli Strawberry, as Cannoli and Aragostine are different products. The order we received was clearly for Aragostine.
Regarding your comment that the pastry was “cooked too long,” I can confirm that the pastry was not overcooked. This is the standard pastry type and colour for Aragostine, which is naturally darker and crispier due to the traditional recipe and baking process.
These same Aragostine are among our most popular and well-appreciated products, although we understand that taste is personal and may not suit everyone’s preference.
We do take quality and customer satisfaction very seriously.
I hope this clarifies the misunderstanding.
Kind regards,
Stefano
Don Arancini Customer Service Team

Hi Rob!
Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you loved our Dubai Pistachio cream Cannoli and that it was delivered quickly. We pride ourselves on providing delicious and well-made products, so it's great to know that we hit the mark with you.
Thank you for choosing us and we wish you a very happy and positive 2026!
Best,
Stefano
Don Arancini Team

Hi Jane! Thank you so much for your kind review and for choosing our Suppli' Tomato Basil Mozzarella. We are glad to hear that you are impressed with the packaging and delivery. We hope you enjoy them over Christmas! Wishing you a very happy new year and thank you again for your feedback. It means a lot to us. Cheers! Stefano

Hi Paul, thank you for taking the time to leave a review. We apologize for the less-than-ideal delivery of your cannoli. We will definitely take note of your feedback and make sure to include fragile stickers on our packaging in the future. We're glad you enjoyed the taste though! Thank you for your support. We wish you a very happy new year! Don Arancini Team!

Dear valued customer,
Thank you for taking the time to leave a review for our Cannoli Gluten Free Mixed Pack. We apologize for any inconvenience caused by the packaging of your order. We have taken note of your feedback and have made improvements to our packaging to ensure the products arrive in perfect condition.
We also appreciate your feedback on the taste of the cannoli. We have reviewed carefully and will continue to work on perfecting the texture for the best possible experience.
We value your business and strive to provide the best service possible. Your feedback is important to us and we thank you for bringing this to our attention.
Thank you for choosing our products and we hope to have the opportunity to serve you again in the future.
We wish you a very happy new year!
Best regards,
Don Arancini Team!

Hi there! Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed our Parmigiana Aubergine and that our service met your expectations. We're always happy to provide easy instructions and ensure that your order arrives well packaged. We look forward to serving you again soon. Happy New Year!

Dear James,
Thank you for taking the time to leave a review. We are thrilled to hear that you enjoyed our Parmigiana Aubergine Gluten Free.
We appreciate your support and we take this opportunity to wish you a very happy new year! We will definitely take your feedback into consideration and ensure that the aubergine is cut into three portions as advertised.
Thank you for your feedback and we hope to have the pleasure of serving you again soon.
Best regards,
Stefano and the Don Arancini Team.

Dear Giacomo,
Thank you for your kind words! We're so glad you enjoyed our Ragu' Beef Bolognese Arancini & Mozzarella. We take pride in providing the best arancini in the UK and we're thrilled to hear that you found it tasty.
We appreciate your support and we take this opportunity to wish you a very happy new year!
Best regards,
Stefano and the Don Arancini Team.

Dear Ben
Thank you for your wonderful review! We are so happy to hear that our Mini Ham Arancini have been a hit with your customers. It means a lot to us to know that our products are enjoyed by those who try them.

We appreciate your support and take this opportunity to wish you a very happy new year! We hope to continue providing delicious arancini for you and your customers in the future.

Best regards,
Stefano and the Don Arancini Team

Dear valued customer,

Thank you for taking the time to leave a review. We are thrilled to hear that you and your friends enjoyed our Medium Arancini Porcini Mushrooms at your party. We take great pride in using high-quality ingredients to create the best arancini possible, even outside of Sicily. Your support means a lot to us.

We appreciate your kind words and we hope you had a wonderful time with your friends. From all of us here at Don Arancini, we would like to wish you a very happy new year! Thank you again for choosing our product.

Best regards,
Stefano and the Don Arancini Team.

Hi Frank!
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you enjoyed our Cannoli Gluten Free Mixed Pack and we appreciate your support!
We hope you had a very happy new year and here's to a fantastic year ahead!
Best regards,
Stefano and the Don Arancini Team.

Dear valued customer,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed our Medium Arancini Ragu Beef Bolognese Sauce and found it to be just like homemade. Your support means a lot to us and we appreciate your kind words.

As we enter into the new year, we want to take this opportunity to wish you a very happy and prosperous one. We are grateful for customers like you and we look forward to serving you again in the future.

Best regards,

Stefano and the Don Arancini Team

Hi Stefano! Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you enjoyed our Medium Arancini Porcini Mushrooms. We appreciate your support and are happy to have you as a customer.
We hope you have a fantastic new year!
Best regards,
Stefano and the Don Arancini Team.

Dear valued customer,

Thank you for your kind words and for taking the time to leave a review for our Cannoli White Chocolate Mixed Pack. We are thrilled that you found them to be delicious!

We appreciate your support and we are grateful to have you as a loyal customer. As we enter the new year, we hope to continue providing you with delicious treats that satisfy your taste buds.

Best regards,
Stefano and the Don Arancini Team

Thank you for your message, and please accept our sincere apologies for the inconvenience caused.
We always include full cooking instructions with every order, detailing whether items should be cooked from frozen or defrosted first, along with oven temperatures and cooking times. Unfortunately, on this occasion, it appears a human error may have occurred during the packing process and the instruction sheet was not enclosed. While this is highly unusual given our usual procedures, we fully acknowledge that manual checks can occasionally result in an oversight.
As soon as we received your email, we immediately sent you a copy of the full cooking instructions and complete details of the contents of your order via email. We are therefore sorry to see such a low rating applied before having the opportunity to taste the products or double-check the email containing all the required information.
That said, we genuinely appreciate your feedback and always aim to improve our service. Should you need any further assistance, please do not hesitate to contact us — we are always happy to help.

Hi Stephanie,

Thank you for your wonderful review! We're so glad to hear that you enjoyed our Parmesan Potato Croquettes. We take pride in creating delicious and convenient products for our customers.

We hope you continue to enjoy them, and have a happy new year filled with more delicious meals!

Best regards,
Stefano
Don Arancini

Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you found our Ragu' Beef Bolognese Arancini & Mozzarella to be delicious and authentic. We strive to provide our customers with high-quality and authentic flavors, so your feedback means a lot to us. We look forward to serving you again in the future. Thank you for choosing our product.